Overview | Background → Challenges → Process → Results
(some not in particular order)
Understanding
Designing
Influencing
Delivering, Iterating
<aside> ⚠️ While the true nature of any design practice are often messy, this process is presented in a way that parallels the outlined challenges.
In reality, the Booking Page was a complex undertaking of almost 2 years. Many steps, details, and nuances were omitted in favor of a more concise presentation.
Feel free to reach out for further details on the process.
</aside>
As the problem area was already outlined from initial meetings, context gathering with product teams became a necessary starting point.
In-depth discussions with teams were conducted to understand the necessary product context and gather how the Booking Page is and can be used, including related needs for the foreseeable future, resulting in a wealth of contexts (and interests) for different teams.